Contact Our Team

Our team reviews all incoming inquiries during business hours, Monday through Friday. You can expect a response within one business day. For urgent technical issues, we prioritize responses and aim to reply within a few hours.

The more detail you provide, the faster we can help. Mention the type of energy equipment you have (solar panels, batteries, inverters), the approximate system capacity, your location in Canada, and what monitoring goals you are trying to achieve. This helps our specialists prepare a relevant response.

Yes. The first consultation is provided at no cost and with no obligation. Our team will evaluate your current energy setup, discuss your monitoring requirements, and outline which platform features would be most relevant for your specific situation before any commitment is required.

Certainly. When you submit the contact form, simply mention your preference for a phone or video consultation in the message field. Our team will coordinate a time that works for you, taking into account any time zone differences between the UK and your Canadian location.